Getting Involved

• The CAC is a group of 5 to 7 former OSP Central North clients and 2 to 3 OSP staff member facilitators. The OSP Central North program manager and regional clinical lead are ex officio members, working behind the scenes to ensure that relevant provincial and other large-scale changes considered for OSP are brought to the CAC for input.

CAC’s objective

• To leverage the rich, lived experience of people who have been through the program and can speak to what was helpful and what areas for improvement exist.

What we do 

• Our purpose is to elicit feedback and suggestions for the program. Please note that the committee meeting cannot serve the function of a support or therapy group for members because the committee facilitators are not acting as therapists in this role, and so cannot provide psychotherapeutic support to the participants. If members require additional support, they are warmly encouraged to connect with Sam or Jordyn after the meeting to discuss potential services available in the region or to re-refer to OSP. 

CAC meetings 

• 60-minute CAC meetings are held 6 times per year (typically June, August, October, December, February, and April) on the last Monday evening of the month. 
• Meetings are held virtually on Zoom, with the ability for members to phone in if needed. 
• Potential CAC members must be comfortable with their names and faces being known to other CAC members who will be at the meetings. CAC member names will not be shared outside of the group without express consent of the CAC member. Members are asked to keep names and personal experiences shared in the committee confidential  
• All member experiences shared as feedback for the program will be reported back to the provincial leadership anonymously – without names or identifying information. 
• With respect to limits to privacy and confidentiality, please note that we are all obligated legally or ethically to recognize and report certain risk situations if they should be shared in the meeting (e.g., risk to a vulnerable person under age 18 or an elderly person; risk of suicide/serious injury to others, etc.).

Length of commitment 

• A commitment to attending the 6 meetings over a one-year period is preferred. Although it is hoped that members will be able to commit to the full year (6 meetings), any member can terminate their membership at any time. Additionally, the program manager reserves the right to terminate the membership of anyone who is not able to participate appropriately. 
• Ideally, membership turns over each year to allow new members with recent experience with the program to join regularly. 
• As a token of our deep appreciation of the time and effort involved, a $25 gift card will be provided to former CAC client members for each meeting they attend. 

If you are interested in joining this committee and sharing your experiences, please let your OSP therapist know!



Patient Client Family Council (PCFC)

The Patient/Client and Family Council (PCFC) – also known as PCFC Connect – is a nonprofit Consumer Survivor Initiative. All PCFC staff and volunteers have personal experience with the mental health or addictions system, either directly or supporting a loved one. We understand what it is like to live each day being affected by mental illness and PCFC supports are available to all OSP clients. 

Please visit this link to learn more: waypointcentre.ca/services/pcfc